Project Timeline &
Client Responsibility
Santi IT Farm
This document is legally binding for international clients and designed to prevent disputes regarding project timelines.
Project Timeline Definition
- Defined clearly in the Scope of Work (SOW).
- Timelines are estimates based on full cooperation.
- Actual delivery may vary based on client feedback speed.
Client Responsibilities
- ✅ Provide content & assets within agreed time.
- ✅ Respond to queries/feedback promptly.
- ✅ Assign a single point of contact for approvals.
- Note: Failure to do so automatically extends the timeline.
Delay Due to Client
If the client delays assets, fails to respond (7-14 days), or requests scope changes:
- Santi IT Farm is NOT responsible for missed deadlines.
- Project timeline will be adjusted automatically.
- Additional fees may apply for restarting work.
💡 Logic Check:
`We work with highly specialized resources. If you delay, our resources move to other scheduled projects. Bringing them back requires rescheduling, which creates extra time and cost.``
4. Project Suspension
Inactivity beyond 30 days leads to project abandonment. Work will be suspended, and restarting requires additional payment.No refund for client-caused delay.
5. Revisions & Timeline
Revisions are limited to SOW. Additional requests will:• Extend project timeline• Incur additional cost
6. External Factors
No liability for:
- • Third-party platforms (Hosting, APIs, Plugins)
- • Force majeure events (Natural disasters, etc.)
- • Client-side technical issues
7. Milestone Dependency
Subsequent milestones depend on timely approval of previous phases.
Delay in approval = Automatic extension of all subsequent phases.
Final Acceptance Clause
`By engaging Santi IT Farm, the client acknowledges that timelines depend on their cooperation. The client waives any claim for penalties, refunds, or compensation due to client-caused delays.`